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Frequently Asked Questions

Answers to the questions we hear most from patients and prescribers. Click a question to expand it — still stuck? Contact us anytime.

Frequently Asked Questions

Yes, a prescription is required for all compounded medications.

Only a USA licensed physician, physician's assistant, or nurse practitioner can write a compounded prescription.

Your doctor can send your prescription to the pharmacy via fax, phone, or electronically. If local, you can bring it in, or you may also mail us your original prescription.

We don't bill insurance directly, however, we would be happy to provide a Universal Claim Form to help you get reimbursed.

We ship anywhere we are licensed by either US Mail, Priority Mail, or FedEx.

ServiceTransit time
1st class mail2–10 days
Priority mail3–4 days
Ground3–7 business days
2nd Day2 business days
OvernightNext business day

In the 1930s, the FDA was created for the purpose of regulating manufacturers who produce drugs that would be distributed to the mass population. Each compounding pharmacy is regulated by individual state laws.

Still have questions?

Our pharmacists are happy to walk you through insurance, shipping, or a specific formulation.